Is Unacademy Facing A Retention Problem

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Ashish Arora, senior vice president and national head of academics at Unacademy, has determined to move on from upGrad following becoming a member of the unicorn in March 2022. Onboarding Arora had produced headlines very last calendar year, wherever he was deemed the ‘Ultimate Mentor’ by unacademy and information shops.

Though his upcoming qualified transfer is not however known, Arora’s Youtube channel, Physics Galaxy, has amassed around 1 million subscribers with far more than 20 crore sights on his exam planning movies.

Arora confirmed the advancement but did not expose any distinct cause powering his selection to go on. In November very last 12 months, Karan Shroff, lover and main advertising officer, resigned from Unacademy, earning this the 2nd superior-profile exit from the edtech in 6 months. This news also will come after the announcement of Arjun Mohan’s exit from upGrad. This begs the problem, are edtechs going through a retention problem?

The tech field has viewed mass layoffs in 2022 that have ongoing into 2023. Unacademy has laid off about 1,500 staff members in excess of the previous calendar year throughout its various subsidiaries. Alongside with layoffs, do edtech corporations need to have to also get worried about getting rid of talented educators and leaders?

Arora has close to 30 a long time of working experience in IIT-JEE coaching and was associated with Allen Occupation Institute in Jaipur prior to joining the edtech. He has his personal Youtube channel, is an creator and profession mentor. Beneath his tutelage, learners have stood at major ranks in the JEE and NEET examinations and produced the All India Top rated 100 and All India Rank-1. His place would be a challenge to fill for Unacademy.

Unacademy declined to comment.

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Supply hyperlink Recently, Unacademy, India’s leading online educational content creator and streaming service provider, has been facing scrutiny regarding its alleged retention issues. This has led to several convictions in recent news that have rendered the platform into a state of disrepute by industry insiders and educators.

Unacademy provides a vast variety of video courses for students of all ages to prepare for exams such as JEE (Joint Entrance Exam), NEET (National Eligibility cum Entrance Test), and GMAT (Graduate Management Aptitude Test). It also offers personalized lessons for coaching students to help prepare for competitive entrance exams.

Unacademy, however, has been facing allegations of denying instructors their due payments for providing educational content and coaching. According to news reports, some of the educators are being paid late and below the promised rates. Although a spokesperson from Unacademy has addressed the situation by saying that they are ensuring that all payments are being made “as per contractual obligations”, the reports still beg the question – is Unacademy facing a retention problem?

The primary reason behind the negative sentiments towards Unacademy is its lack of transparency in relation to payments. Not only has the company failed to communicate its payment policies effectively, it has also been unable to address grievances raised by educators who feel they have been treated unfairly.

The retention issues were compounded when two top tutorialists – Gaurav Okhade and Prashant Pandey – announced their departure from Unacademy, citing problems such as poor customer service and lack of transparency on payment.

Right now, Unacademy needs to prove that it is capable of providing an equitable and transparent working environment for its educators. It needs to improve its retention policies and make sure that its course content creators, who are essential to its ongoing success, are being compensated fairly for their efforts. In addition, it must also communicate its payment policies in a clear, concise, and timely manner.

In this day and age, when customers greatly appreciate transparency and reliability, Unacademy needs to take steps to restore the trust of its educators and ensure that its platform remains perceived positively in the minds of the general public.